Read our Terms & Conditions for restaurant and chef's table bookings, or for gifts & experiences voucher purchases.

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All payment card details are held, and any deposit or cancellation fees will be processed, by Stripe Payments UK, Ltd who acts on behalf of Gordon Ramsay Restaurants. For full details of Stripe’s policy please visit https://stripe.com/gb/privacy

Restaurant Gordon Ramsay:

All bookings require a deposit of £150 of guest to secure your booking. 

In the event that the booking is not honoured or is cancelled with less than 72hrs notice, the deposit of £150 per guest will be retained. Please note that special terms & conditions may apply for key seasonal dates.

Petrus by Gordon Ramsay:

All bookings require card details to confirm your reservation.

In the event that the booking is not honoured or is cancelled with less than 72hrs notice a fee of £75pp for weekday lunch and £120pp for weekend lunch and all dinners will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.

Restaurant 1890 by Gordon Ramsay:

All bookings require card details to confirm your reservation.

In the event that the booking is not honoured or is cancelled with less than 72hrs notice, a fee of £175 per person will be charged to the card for dinner reservations and £95 per person for lunch reservations. Please note that special terms & conditions may apply for key seasonal dates.

Lucky Cat Mayfair:

Bookings of 7+ people require card details to confirm your reservation.

In the event that the booking is not honoured or is cancelled with less than 24hrs notice a cancellation fee of £30 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.

Lucky Cat Manchester:

Bookings of 7+ people require card details to confirm your reservation.

In the event that the booking is not honoured or is cancelled with less than 24hrs notice a cancellation fee of £30 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.

Savoy Grill:

All bookings require card details to confirm your reservation.

Amends or cancellations can be made up to 48 hours in advance (7 days for the Kitchen Table experience and Wine Room), after which your card will be charged a late cancellation / no show fee of £30 per person. Please note that special terms & conditions may apply for key seasonal dates.

The River Restaurant:

All bookings require card details to confirm your reservation.

In the event that the booking is not honoured or is cancelled with less than 48hrs notice a cancellation fee of £30 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.

Bread Street Kitchen - St Paul's:

Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 24hrs notice a cancellation fee of £25 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.

Bread Street Kitchen - The City:

Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 24hrs notice a cancellation fee of £25 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.

Bread Street Kitchen - Battersea

Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 24hrs notice a cancellation fee of £25 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.

Bread Street Kitchen - Southwark:

Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 24hrs notice a cancellation fee of £25 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.

Bread Street Kitchen - Edinburgh:

Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 24hrs notice a cancellation fee of £25 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.

Bread Street Kitchen - Liverpool:

Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 24hrs notice a cancellation fee of £25 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.

Bread Street Kitchen - Limehouse:

Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 24hrs notice a cancellation fee of £25 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.

Bread Street Kitchen, Bar & Rooftop - Stratford:

Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 24hrs notice a cancellation fee of £25 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.

Gordon Ramsay Bar & Grill - Mayfair:

Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 24hrs notice a cancellation fee of £25 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.

Gordon Ramsay Bar & Grill - Park Walk:

Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 24hrs notice a cancellation fee of £25 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.

Heddon Street Kitchen:

Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 24hrs notice a cancellation fee of £25 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.

Plane Food:

Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 24hrs notice a cancellation fee of £25 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.

Pizza East:

Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 24hrs notice a cancellation fee of £20 per person will be charged. Card payment only. Please note that special terms & conditions may apply for key seasonal dates.

Street Burger:

Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 24hrs notice a cancellation fee of £15 per person will be charged. Card payment only. Please note that special terms & conditions may apply for key seasonal dates.

Street Pizza:

Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 24hrs notice a cancellation fee of £15 per person will be charged. Card payment only. Please note that special terms & conditions may apply for key seasonal dates.

Under 30s Promotion: This offer is valid for dine-in customers on Mondays and Tuesdays at Street Pizza and Street Burger. Enjoy a 30% discount applied to the bill for up to four diners. Available for customers under 30 years old with a valid ID showing date of birth when a valid ID must be presented at the restaurant. Offer valid from October 9th, 2023, until further notice. Offer applicable for in-house dining only when at least one main meal is purchased, not valid for takeout or delivery orders. There is no usage limit. Feel free to enjoy this discount as often as you like. Restrictions may apply during special events or holidays. Check for blackout dates. Reservations are recommended for guaranteed availability, especially during busy times. Not available for private events or parties. Valid at all participating locations. Exclusively for in-house dining; not applicable to takeaway orders. Note: Terms and conditions are subject to change without prior notice.

1. All Gordon Ramsay Restaurants vouchers are to be redeemed in UK Restaurants only.
2. All postage of vouchers is to UK addresses only. Please allow up to 7 days for Royal Mail first class delivery
3. All vouchers are valid for 10 months from the date of sale (EXCLUDES BLACK FRIDAY AND CYBER MONDAY VOUCHERS - SEE ABOVE), unless otherwise stated on limited edition vouchers. Vouchers not used within this time will be forfeited with no entitlement to refund or exchange. It is not possible to extend the voucher beyond the stated 10 month validity period.
4. All vouchers must be booked in advance.
5. Vouchers cannot be used on certain holidays such as Christmas Day or New Year's Day or certain promotional days such as Valentine's Day or Mother's Day, Easter Weekend. Please check when booking.
6. Vouchers used on set menus available during promotional periods such as the Festive season (November and December) will be subject to a supplement, payable on the day. This information is contained within the product description when purchasing. Please ask when booking. 
7. Vouchers for experiences (set menus, masterclasses etc) cannot be used in conjunction with any other offer, discount, promotion or government incentive. 
8. Reservations are subject to availability, at our discretion. Please call the telephone number specified on the restaurant’s home page to make your reservation. Purchase of a voucher is not a guarantee of a reservation.
9. Vouchers must be presented by the bearer on arrival (printed copy or via smart phone) at the relevant restaurant and must be mentioned when booking.
10. Vouchers purchased for experiences can be exchanged for the experience detailed on the voucher or for goods and services up to the value of that experience. 
11. Vouchers for masterclasses are only valid with a booking and no admittance shall be permitted for persons without a booking. Masterclasses have extremely limited availability during our peak season in November and December. 
12. Vouchers can be used as full or part payment on goods and services at Gordon Ramsay Restaurants in the UK. Purchases made with vouchers are not refundable in cash - vouchers can only be used for a single transaction; any remaining amount is not exchangeable for cash or another voucher and will be automatically forfeited.
13. Experience vouchers, where applicable, include a cover charge, however any items ordered in addition to the experience e.g drinks or side dishes, are not included and will be payable on the day. A 15% discretionary service charge will also be applied to your experience or meal on the day.
14. Vouchers are not refundable in cash or replaceable if lost, destroyed or stolen.
15. Risk will pass to the customer upon delivery and title will pass upon receipt of payment in full. Where vouchers are dispatched by email, risk will pass to the customer when the email is sent and title will pass upon receipt of payment in full.
16. The company reserves the right to amend these terms and conditions without prior notice.
17. For voucher queries relating to the menus, restaurants or bookings please call 0207 592 7970, email guestrelations@gordonramsay.com or find the restaurant direct here.
18. For website or technical queries regarding your purchase, shopping cart or receiving the vouchers via email/post please contact 0207 592 7954 or email grvouchers@gordonramsay.com - please note this is technical assistance only, you cannot make a booking via these details. If you have opted to receive your voucher via email, please check your junk folder if you do not receive an email notification.
19. For the avoidance of doubt, the term ‘voucher’ as used in these terms and conditions refers only to vouchers purchased directly from the Gordon Ramsay Restaurants website (www.gordonramsayrestaurants.com) and include monetary vouchers, experience meal vouchers and experience day vouchers.
20. Experience vouchers do not include drinks, wine pairings, additional dishes or 15% service charge, unless otherwise stated. Additional extras/items will be payable on the day. 
21. Gordon Ramsay Restaurants vouchers are not accepted at Gordon Ramsay Burger at Harrods.

BOOKINGS 

To book your Gordon Ramsay Restaurants voucher or experience, please contact the respective restaurant directly via phone, or make your booking online noting your individual voucher code. Please ensure you bring your voucher with you, printed or via your smartphone, to present to the restaurant teams on the day.

Online bookings can be made here via our website or directly with the restaurant.

If you have a masterclass voucher (e.g cocktail or culinary masterclass experiences), please contact our dedicated Experiences team on 0207 592 7970 to confirm your booking with your voucher code.

If you have a query about masterclass formats, class availability and future dates, please also call 0207 5927970 or email experiences@gordonramsay.com.

REFUND POLICY

Should you be unhappy with your vouchers, please return them to us within seven (7) days of receipt and we will provide a full refund.

To request a refund, please call 0207 592 7954 to report the problem and then post the vouchers to:

Gordon Ramsay Vouchers,

Brook House,

10 Church Terrace,

Richmond upon Thames,

TW10 6SE

The refund would be made to the card used for payment and for the full amount stated, including the postage and packaging.

CANCELLATION POLICY

Guest cancellations of meal experiences and monetary voucher bookings are subject to the cancellation policy of that restaurant; guests may be charged a cancellation fee.  Where a voucher has not been used due to the cancellation of a booking, the voucher remains valid until used or expired.

Experience vouchers cancelled by customers less than 4 weeks before a booked experience day shall be forfeited with no right to refund or exchange.

In the unlikely event a booked experience day is cancelled by the company the experience voucher shall remain valid and the company will make every endeavour to rebook the experience day at a mutually convenient time within the next 12 months. Where a booking cannot be re-arranged the experience voucher can be used in exchange for goods and services up to the face value of the voucher at a Gordon Ramsay Restaurant in the UK (subject to voucher expiry and reservation at the restaurant).

The company cannot be held liable for any travel or accommodation costs in relation to a cancellation and experience day vouchers that are not rebooked or exchanged for goods and service shall be forfeited.

Restaurant Gordon Ramsay - Inspiration Table:

All bookings require card details to confirm your reservation.

In the event that the booking is not honoured in whole or in part or is cancelled with less than 7 days notice, the deposit of £1200 will be non-refundable. If this booking is not reconfirmed 7 days prior, we reserve the right to release the table. 

Please note, special terms & conditions may apply for key dates.

Petrus by Gordon Ramsay - Kitchen Table:

All bookings require card details to confirm your reservation.

In the event that the booking is not honoured in whole or in part or is cancelled with less than 7 days notice, a cancellation fee of Kitchen Table Experience menu price per person would be charged to the card provided. If this booking is not reconfirmed 7 days prior, we reserve the right to release the table. 

Please note, special terms & conditions may apply for key dates.

Savoy Grill Gordon Ramsay - Wine Room:

All bookings require card details to confirm your reservation.

In the event that the booking is not honoured in whole or in part or is cancelled with less than 7 days notice, a cancellation fee of the Wine Room Experience menu price per person would be charged to the card provided. If this booking is not reconfirmed 7 days prior, we reserve the right to release the table. 

Please note, special terms & conditions may apply for key dates.

Savoy Grill Gordon Ramsay - Kitchen Table:

All bookings require card details to confirm your reservation.

In the event that the booking is not honoured in whole or in part or is cancelled with less than 7 days notice, a cancellation fee of the Kitchen Table Experience menu price per person would be charged to the card provided. If this booking is not reconfirmed 7 days prior, we reserve the right to release the table. 

Please note, special terms & conditions may apply for key dates.

Heddon Street Kitchen - Kitchen Table:

All bookings require card details to confirm your reservation.

In the event that the booking is not honoured in whole or in part or is cancelled with less than 7 days notice, a cancellation fee of the Kitchen Table Experience menu price per person would be charged to the card provided. If this booking is not reconfirmed 7 days prior, we reserve the right to release the table. 

Please note, special terms & conditions may apply for key dates.

Gordon Ramsay Bar & Grill - Butcher’s Block:

All bookings require card details to confirm your reservation.

In the event that the booking is not honoured in whole or in part or is cancelled with less than 7 days notice, a cancellation fee of the Butcher's Block Experience menu price per person would be charged to the card provided. If this booking is not reconfirmed 7 days prior, we reserve the right to release the table. 

Please note, special terms & conditions may apply for key dates.

Lucky Cat Mayfair - Chef's Table:

All bookings require card details to confirm your reservation.

Please note we take a prepayment for all bookings, which is the menu price per person. In the event that the booking is not honoured in whole or in part or is cancelled with less than 7 days notice, the deposit paid will be non-refundable. If the booking is not reconfirmed 7 days prior, we reserve the right to release the table. 

Please note, special terms & conditions may apply for key dates.

Lucky Cat Mayfair - Kitchen Table:

All bookings require card details to confirm your reservation.

Please note we take a prepayment for all bookings, which is the menu price per person. In the event that the booking is not honoured in whole or in part or is cancelled with less than 7 days notice, the deposit paid will be non-refundable. If the booking is not reconfirmed 7 days prior, we reserve the right to release the table. 

Please note, special terms & conditions may apply for key dates.

Lucky Cat Manchester - The Vault:

All bookings require card details to confirm your reservation.

Please note we take a prepayment for all bookings, which is the menu price per person. In the event that the booking is not honoured in whole or in part or is cancelled with less than 7 days notice, the deposit paid will be non-refundable. If the booking is not reconfirmed 7 days prior, we reserve the right to release the table. 

Please note, special terms & conditions may apply for key dates.

Bread Street Kitchen & Bar The City - Central Table

All bookings require card details to confirm your reservation.

In the event that the booking is not honoured in whole or in part or is cancelled with less than 7 days notice, a cancellation fee of the Experience menu price per person would be charged to the card provided. If this booking is not reconfirmed 7 days prior, we reserve the right to release the table. 

Please note, special terms & conditions may apply for key dates.

Bread Street Kitchen & Bar St Paul's - Street Capsule

All bookings require card details to confirm your reservation.

In the event that the booking is not honoured in whole or in part or is cancelled with less than 48 hours notice, a cancellation fee of the Experience menu price per person would be charged to the card provided. If this booking is not reconfirmed 48 hours prior, we reserve the right to release the table. 

Please note, special terms & conditions may apply for key dates.

T&C’s for Private Dining, Groups & Other Events will be given at the time of the proposal.

Kids Eat Free In Selected Gordon Ramsay Restaurants

Our Kids Eat Free offer is only available for children up to 8 years old. Free kids meal(s) from the set children's menu only. Not available in conjunction with any other offer, promotion or discount - this includes Set Menus. Available at selected UK restaurants only. Please note the kids eat free offer is unavailable at weekends at selected locations. Please call to check before booking to avoid any disappointment. One child per adult ordering off of the A La Carte menu. 

Set Menus

Set menus cannot be used in conjunction with Kids Eat Free or any other promotional offer or discount. Please call ahead if unsure. 

1. Winning scratch cards are redeemable from 7:00am on 1 June 2024 until 11:00pm on 10 September 2024.
2. Winners must download and register on the Gordon Ramsay Street Pizza or Gordon Ramsay Street Burger app respectively and show proof in store to claim the prize.
3. Street Pizza scratch cards are redeemable at all Gordon Ramsay Street Pizza locations in the UK. The pizza prize includes bottomless pizza (in accordance with the conditions specified on the menu).
4. Street Burger scratch cards are redeemable at all Gordon Ramsay Street Burger locations in the UK. The burger prize includes all burgers on the menu are available as a prize. Free burger prize does not include fries.
5. One scratch card is redeemable per person, per visit. Each person seeking to redeem a winning scratch card must be accompanied by at least one adult (18+ years) who must purchase at least one full price menu item (excluding beverages).
6. The prizes are only redeemable on dine in restaurant orders.
7. Scratch cards are not transferable for other products or for change or cash.
8. Scratch cards are not replaceable if lost, destroyed, or stolen.
9. Prize redemption is not valid in conjunction with any other offer.
10. The scratch cards may not be redeemed by employees of Gordon Ramsay Restaurants or its holding or subsidiary companies or members of the immediate families or households of the above.
11. Insofar as is permitted by law, Gordon Ramsay Restaurants will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of Gordon Ramsay Restaurants . Your statutory rights are not affected.
12. These terms and conditions are governed by English law. If any person who had redeemed a prize wish to take court proceedings, then they must do this within the courts of the United Kingdom.

Street Pizza Reward consists of either: Bottomless pizza for one at Southwark, Liverpool, Battersea or St Paul's,
Any upgrades, drinks or sides will incur additional costs.
Street Stamp loyalty cards are valid for 365 days after issue.
Stamps are not automatically added to your wallet. Please ask your waiter/waitress to add that for you.
Your Street Reward is redeemable at all Street Burger and Street Pizza venues and for in store orders only.
Only one redemption per visit, per day, is permitted. Street Stamp loyalty cards must be used in full on one visit
One Street Stamp / Street Reward per person: separate stamp cards cannot be merged.
Completed Street Stamp reward card must be shown upon redemption.
Rewards earned upon completion of stamp card have a 12-month validity period
Rewards may not be redeemed in conjunction with any other offer and there is no cash alternative available in this case.
All stored rewards must be used within the validity period, extensions will not be permitted.
We reserve the right to refuse to accept Street Rewards which we believe have been already redeemed.
All final decisions are at the discretion of the restaurant team. Street Stamp loyalty cards and Street Rewards are not transferable for other products or for change/cash.
Gordon Ramsay Street Burger and Gordon Ramsay Street Pizza may suspend or terminate the promotion at their discretion.

A  Reward consists of a Burger and Fries. Any upgrades, drinks or sides will incur additional costs.

Street Stamp loyalty cards are valid for 365 days after issue.

Your Street Reward is redeemable at all Street Burger and Street Pizza venues and for in store orders only.

Only one redemption per visit, per day, is permitted. Street Stamp loyalty cards must be used in full on one visit

One Street Stamp / Street Reward per person: separate stamp cards cannot be merged.

Stamps are not automatically added to your wallet. Please ask your waiter/waitress to add that for you.

Completed Street Stamp reward card must be shown upon redemption.

Rewards earned upon completion of stamp card have a 12 month validity period

Rewards may not be redeemed in conjunction with any other offer and there is no cash alternative available in this case.

All stored rewards must be used within the validity period, extensions will not be permitted.

We reserve the right to refuse to accept Street Rewards which we believe have been already redeemed.

All final decisions are at the discretion of the restaurant team. Street Stamp loyalty cards and Street Rewards are not transferable for other products or for change/cash.

Gordon Ramsay Street Burger and Gordon Ramsay Street Pizza may suspend or terminate the promotion at their discretion.

The "We Miss You" offer provides complimentary desserts or side for up to 6 dinners, one dessert per person, valid for dine-in orders at all Street Pizza and Street Burger venues and not for takeout or delivery.

The offer is valid for customers who last visited any of the Gordon Ramsay more than 6 months ago.

The offer cannot be combined with any other offers or discounts, and the offer is valid only when a main dish is purchased. 

The offer is valid for one-time use only, for redemption during the venues' opening hours, seven days a week.

The offer is valid for a promotional period of 1 month, starting from the date of communication.

These terms and conditions are subject to change without prior notice, and additional terms or conditions may apply.

Subject to availability, blackout dates or exceptions may apply.

 It is advisable to check with the venue for any specific exclusions.

The venue reserves the right to refuse service or deny the redemption of the offer in case of fraudulent activity or non-compliance with the terms and conditions.

The "Birthday Offer" is valid at Bread Street Kitchen, Street Pizza, and Street Burger establishments in the UK. The  offer provides a complementary glass of wine or beer, as stated in the T&C, for up to 6 dinners, one drink per person. 

The offer is available throughout the year, and the voucher code is unique; it can be used only once per person. Eligible individuals will receive an email marketing communication seven days prior to their date of birth. 

The offer can be redeemed within 14 days of the date of birth

Each customer is entitled to one complimentary drink only if a main dish is purchased.

The Birthday Offer is exclusively available to individuals who are 18 years old or above. The venue reserves the right to request a valid form of identification to verify the age of the individual redeeming the offer.

Only the birthday person is entitled to redeem the offer. The offer does not extend to the entire party.

The offer includes a choice of one complimentary glass of wine (sparkling, rose, white, or red) or a beer. The specific options may vary depending on availability at the venue.

Subject to availability, blackout dates or exceptions may apply. It is advisable to check with the venue for any specific exclusions.

This offer cannot be combined with any other promotions, discounts, or special offers and cannot be exchanged for money. This offer cannot be combined with any other promotions, discounts, or special offers and cannot be exchanged for money.

The venue reserves the right to modify or terminate the Birthday Offer at any time without prior notice.

By redeeming the offer, individuals agree to comply with the venue's terms and conditions, as well as any additional rules or regulations set forth by the establishment.

The venue reserves the right to refuse service or deny the redemption of the offer in case of fraudulent activity or non-compliance with the terms and conditions.

Any personal information collected during the offer redemption process will be handled in accordance with the venue's privacy policy.

These terms and conditions are subject to the laws of the jurisdiction in which the venue is located.